Our Services

Perform 2 Excel provides flexible, proportionate compliance and improvement support specifically designed for independent residential care and nursing home providers. We offer an experienced, independent layer of assurance, offering oversight and reassurance where internal capacity may be limited.

Tailored Delivery Methods

Flexible Support: Services can be delivered as one-off projects or through ongoing partnerships.

On-Site & Remote: We provide on-site compliance visits alongside remote support via Microsoft Teams for advice and follow-up discussions.

Bespoke Oversight: Tailored for small independent Care Providers without internal quality teams, we act as a trusted external oversight function to evidence "Well-led" leadership and Regulation 17 compliance.

Inspection Preparation & Compliance

A Proportionate Approach: We avoid imposing full mock inspections by default, as they can add unnecessary pressure to small teams

Focused Support: We begin by listening to the Provider/Registered Manager’s assessment and identifying priority areas together.

Mock Inspections: Full mock inspections are available when appropriate, such as following enforcement action or for new leadership.

CQC & Regulation 17 Alignment: Our approach ensures leaders act on insight and staff feel supported rather than scrutinised.

From consulting and strategy development to implementation and support, our comprehensive services can help your business thrive.

Quality Oversight & Governance

Independent Monitoring: We offer one-off on-site visits or regular (e.g., quarterly) quality oversight to provide independent scrutiny.

Remote Audits: We can independently review digital or paper-based care management systems, including care plans, risk assessments and daily records.

Reporting: Every review includes a written report identifying strengths, compliance gaps, and risk priorities.

Root Cause Analysis: Support for analysing errors/near-miss, accidents, incidents or safeguarding concerns.

CQC Consultancy Service

A comprehensive solution for care providers. Grounded in 40 years of experience, we offer proportionate, trust-based oversight ensuring sustainable compliance and improvement

Crisis Management

Our Crisis Management Service offers calm, experienced leadership during safeguarding concerns or enforcement actions. We provide Root Cause Analysis and post-incident reflection to manage regulatory risk and restore confidence.

Quality Audits Service

Our Quality Audits provide independent oversight to maintain ongoing standards. We deliver proportionate, practical reviews of your systems and practice, ensuring you satisfy Regulation 17 and remain consistently CQC-compliant.